Tuesday, February 19, 2013

To protect our value customers from fraud CSI Creative Sports Innovations SHARES THE FOLLOWING alert:


Consumers across the country have been confused and mislead with a cheap low quality imitation of the Dugout Manager or DOM being offered at low prices throughout the internet and at tournaments with the intent just to make a quick buck without any concern for quality or the consumer.  


How can you protect yourself from being a victim of poor quality copycats? Here are some questions and guidelines to help you as you prepare to purchase the genuine Dugout Manager or DOM.


1.       Are the words “THE DOM” engraved on the front textured body above the drink holder?


2.       Is “Dugout Manager” engraved on the textured body below the drink holder?


3.       On the back, is “Patent Pending or Patented Product” engraved with the website www.dugoutmanager.com


4.       Is the area between the between the two 45-degree angled hooks on each side filled in solid connecting to the bat receiving area reinforcing both the hooks and bat holder?


5.       Does the top hanging offset have 3 support gussets underneath for additional support?


6.        Is there also a single large gusset under the upside down stabilizing V?


If the answer is "no," to any of the above questions it’s a very high probability that this is not the DOM but a lesser poor quality product.  


We have had several calls from customers and been approached at tournaments by both Parents and Coaches, expressing great disappointment and frustration that they had confused the DOM with a copycat. Customers have confirmed,  at a glance or in a photo the poor quality copycat resembles the DOM. Confirming the questions above will easily differentiate y to see differences and that the Dugout Manager or DOM is clearly the quality engineered product made to last with the customer and players in mind.


We are sorry and frustrated for any inconvenience and or confusion that this has caused to anyone. Unfortunately the wheels of justice move slowly, we will continue to do our due diligence to have these types of competitors do the right thing as well as fall in line with the USPTO guidelines.

Please continue spreading the word in the Baseball & softball communities and if you are ever in doubt about the authenticity of the DOM or have additional information to report, please call us for assistance at 800-890-8987, your chances of being victimized will be decreased significantly.

To obtain the authentic quality product, buy only from our website at Click to Dugout organizer
or approved online distributor’s and retail stores.  



Thank you all for contacting us about this matter and mostly for the overwhelming support and input.


CSI Creative Spots Innovations
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